Where Do I see My Lists Overview?
- Navigate to https://manage.voxdirect.com/vxtmi/subscribers
- Locate the list you would like to manage and click the gear icon to the right
- Scroll to the bottom of the screen to view the list of your subscribers and their status
How do I see my Text Marketing Keyword and/or number?
- Navigate to https://manage.voxdirect.com/vxtmi/subscribers
- Locate the list you would like to manage and click the gear icon to the right
- View your Keyword and Text Marketing Number in the upper left corner of the page
How do add subscriber using a “keyword”?
- First, create a text marketing keyword
- Ask people to text that keyword to your text marketing number
- Those people will automatically be added to that list
How Do I add subscribers manually?
(make sure these contacts have agreed to be added to your list already)
- Make sure you’re on the manage subscribers page: https://manage.voxdirect.com/vxtmi/subscribers
- At the top of the page, you can add subscribers to your list manually by entering a 10 digit phone number, which will be automatically formatted (you can add multiple numbers at a time by cut and pasting a row from a spreadsheet).
- Check the “These contacts have agreed to receive my texts” box
- Click “Save Changes” at the top of the screen
- You can manually add up to 1000 phone numbers at a time. If you have a list of phone numbers greater than 1000 you can contact support to have them add them to your account
How do I resubscribe a contact after they have unsubscribed?
It is illegal to re-subscribe a contact who has unsubscribed from your list for them. If a person expresses interest in re-subscribing to your list, you must have them resend a text with that list’s keyword to your Text Marketing Number.
Watch this video on managing subscriber lists to learn more: